Privacy Policy

Privacy Policy

Introduction

At https://westminster-family-counseling-therapy.denvermentalhealthcare.com, we prioritize your privacy and data security. This Privacy Policy explains how Westminster Family Counseling Therapy, also known as ‘the Company’ or ‘we’, handles the personal information of our website visitors, users, and clients. Our commitment to protecting your privacy aligns with various international data protection laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union, Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transparency and Accountability in Data Practice Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data during various user interactions:

  1. Account Creation and Management: When you create an account with us or log in as an authorized user, we collect account information like your name, contact details, and login credentials.
  2. Payments and Financial Transactions: We securely process payment information to facilitate services or product purchases, including financial data and billing addresses.
  3. Purchase History: Your purchase-related data, such as products bought and order history, is collected for billing, shipping, and customer support purposes.
  4. Device and Location Data: We may collect unique identifiers from your mobile device, along with location data, to improve our services and provide personalized content.
  5. Feedback and Reviews: User-generated feedback, reviews, and ratings are valuable for enhancing our services.
  6. Social Media Interaction: If you choose to connect with us on social media platforms, we may access your public profile information.
  7. Product Use and Preferences: We track product interactions to understand user preferences and personalize content accordingly.

Personal Data Collection

We collect several types of personal data, including:

  • Account Details: This includes your name, email address, contact number, and login credentials.
  • Payment Information: Credit or debit card details, billing addresses, and payment history.
  • Financial Records: Banking information for secure transactions.
  • Purchase Information: Order details, product preferences, and purchase frequency.
  • Mobile Device IDs: Unique identifiers to enhance user experience and analytics.
  • Location Data: GPS coordinates to provide location-based services.
  • Feedback and Communication: Written feedback, emails, calls, or SMS messages exchanged with our team.
  • Social Media Profiles: Publicly available information from social media platforms.
  • Product Interaction Data: How you interact with our products and services online.

We collect this data through direct user input, interactions with our applications and websites, and automated technologies, including cookies. We also receive personal data from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience and provide targeted content:

  • Strictly Necessary Cookies: Essential for navigating our site and accessing secure areas.
  • Preference Cookies: Remember user preferences and settings.
  • Analytics Cookies: Track website usage, gather analytics, and improve service quality.

Users can manage non-essential cookies through our Cookie Manager, providing control over their tracking.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. Upon no longer needing the data, we securely delete or anonymize it to protect your privacy. Our retention periods vary based on the type of data and legal obligations.

Security Measures

Westminster Family Counseling Therapy has implemented robust security measures to safeguard personal data:

  • Encrypted Communication: All data transmission is encrypted to prevent unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  • Access Controls: Strict access controls are in place, limiting data accessibility only to authorized personnel.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for adults, and we encourage parents to supervise their child’s online activities.

Your Rights (Subject to Local Laws)

Depending on your location, you have specific rights regarding your personal data:

  • Access: Retrieve and review your personal information held by us.
  • Rectification: Request corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from biased treatment due to exercising your data rights.

To exercise these rights, please contact our privacy team via the channels provided below. We will respond in a timely manner, adhering to applicable laws.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Contact Us

For inquiries, unsubscribe requests, or data-related questions, please contact us:

  • Email: contact@westminster-family-counseling-therapy.denvermentalhealthcare.com
  • Physical Address (for written correspondence): Westminster Family Counseling Therapy, [Address], Denver, CO, [Zip Code]